Refund Policy
Important information regarding your digital purchases and our refund rules.
This is a personalized digital product created from the information you provide. Because each product is individually generated and delivered electronically, it cannot be returned, and sales are generally final.
Technical Issues
If you experience a technical issue with delivery or access, such as:
- Payment was successfully processed but no document was delivered
- The document cannot be downloaded
- Access to purchased content was not provided due to a system error
Contact Support
Please contact support within 7 days of purchase at:
support@recoveryourdeposit.com
When contacting support, please include:
- Purchase date
- Email address used during purchase
- Description of the issue
- Any relevant screenshots or error messages
We will review the issue and, where appropriate, restore access, resolve the technical issue, or issue a refund in accordance with this Refund Policy and applicable law.
Non-Refundable Circumstances
Refunds will not be provided based on:
- Dissatisfaction with legal outcomes
- A landlord's refusal to respond
- User input errors or inaccurate information entered into the form
- A change of mind after the document has been generated and delivered
Disclaimer: RecoverYourDeposit is a self-help document generation service and does not guarantee recovery of any security deposit.
Digital Product Delivery
RecoverYourDeposit provides digital products that are delivered electronically.
Delivery normally occurs immediately after successful payment processed through Gumroad. If delivery is delayed because of a temporary technical issue, please contact support and we will resolve the issue promptly.
Upon successful payment processed through Gumroad, customers normally receive immediate access to their generated documents and downloadable content.
Because digital products are delivered instantly and cannot be returned, purchases are generally non-refundable except as expressly stated in this policy.
By completing a purchase, you acknowledge that digital content may be delivered immediately after payment and that refund rights may therefore be limited to the extent permitted by applicable law.
Duplicate Charges
If a customer is charged more than once for the same purchase due to a billing or payment processing error, RecoverYourDeposit will investigate the issue and provide an appropriate refund where warranted. Payments are securely processed through Gumroad.
Unauthorized Transactions
If you believe a purchase was made without your authorization, please contact us as soon as possible.
RecoverYourDeposit reserves the right to investigate claims of unauthorized transactions and may request additional information before issuing any refund.
Contact Before Chargebacks
If you experience any billing or delivery issue, please contact us first. Most issues can be resolved quickly without the need for a payment dispute.
No Guarantee of Legal Outcomes
Refund eligibility is not based on the outcome of a landlord-tenant dispute, security deposit recovery, landlord response, settlement negotiations, or court proceedings.
RecoverYourDeposit does not guarantee any specific legal result, recovery amount, or financial outcome.
Refund Determinations
All refund requests are reviewed on a case-by-case basis.
Refund requests are reviewed individually in accordance with this Refund Policy, applicable law, and applicable payment processing requirements, including those relating to Gumroad where applicable.
Consumer Rights
Nothing in this Refund Policy limits any consumer rights that cannot be excluded under applicable law.
Governing Law
This Refund Policy shall be governed by the laws applicable to the operation of RecoverYourDeposit, without limiting any mandatory consumer protections available under applicable law.
Last Updated: July 28, 2026