Corrections Policy
Trust is built on accountability. We strive for total accuracy in our legal guides and tools, but we recognize that errors can occur or laws can change unexpectedly. When this happens, we prioritize transparency and swift correction over silently sweeping mistakes under the rug.
Prompt Correction of Factual Errors
If a factual error is identified on our platform—such as citing an incorrect statutory deadline or misstating a permissible deduction—we act promptly. We immediately investigate the claim against primary legal sources. If an error is confirmed, we correct the content as quickly as possible to ensure subsequent readers receive accurate information.
Updating Outdated Legal Information
Laws change. When a state legislature updates a statute relevant to security deposits, the older information on our site becomes outdated rather than strictly "erroneous." Following the procedures outlined in our Content Review & Update Policy, we verify the effective date of the new legislation and update our State Guides and Wear & Tear Guide accordingly.
Transparency Above All
We prefer transparency over silently changing important information. If a significant correction fundamentally alters the legal guidance previously published on a page, we strive to make the nature of that update clear, ensuring our users understand what changed and why.
How to Report an Inaccuracy
We value the vigilance of our community. If you suspect you have found an inaccuracy, an outdated statute, or a broken link to an official resource, we encourage you to report it.
Please reach out to us directly through our Contact page. When reporting an issue, providing a link to the primary source (such as the updated state statute) greatly accelerates our verification and correction process.